Journey Control · Last updated 11 November 2026
Support
Answers to the most common questions about Journey Control and the Pro subscription.
Where is my data?
Only on your phone. There is no login and no cloud sync, so a new phone starts empty. To move your data, use Settings & data → Export my data, and keep that file somewhere safe.
How do I erase everything?
Open Settings & data → Erase local data and confirm. Removing the app also deletes its data from the device.
Restore a Pro subscription
On the Pro screen or in Settings & data, tap Restore purchases while signed in to the same Apple ID or Google account you bought with.
Cancel or change Pro
Subscriptions are managed by the store. iPhone: Settings → your name → Subscriptions → Journey Control. Android: Google Play → profile → Payments & subscriptions → Subscriptions. You can also tap Manage subscription in the app’s Settings & data.
Refunds
Refunds are handled by the store: Apple at reportaproblem.apple.com, Google through Google Play’s order history.
Contact the developer
For privacy requests, questions or anything else, email khloudalsenani1@gmail.com.